Frequently Asked Questions
How do I make a return?
Please fill out the Return Authorization Form and follow the directions in the email you receive upon completion.
I have a Nitek Computer. Can I send it in for service?
Nitek computers were retired years ago, therefore the support parts for them are limited. We can perform a battery change on your computer, but there is no guarantee that this will fix all of the issues you are having with your computer. If the computer display is off, a battery change may revive it but we cannot guarantee it will function properly if the computer battery was drained. To replace or check the battery, the retaining ring must be removed and a new one installed. If a new battery does not resolve the issue, we will not reassemble the computer. If the display shows Alt Er or mountain peaks at sea level, then the pressure transducer is bad and a battery replacement will not remedy the problem. You will be responsible for shipping charges to get the computer here for service, and to get the computer back.
Can I unlock the Trimix feature on my Nitek Q?
Dive Rite retired the last Nitek family computer in 2016. We can no longer support the unlock of features on the Nitek Q or logbook software for any of the retired computers from the product line.
When should I use a STA?
What is the purpose of the Gusset Control System on Dive Rite Wings?
Dive Rite’s Gusset Control System (GCS) helps streamline your underwater profile by reducing the “taco”effect of your wing. This is achieved by putting buoyancy where it is needed most (throughout the torso supporting the weight of the tanks) for superior horizontal trim.
* The GCS is not the same as “bungee or bondage” wings because it does not restrict airflow; instead, the GCS promotes added streamlining and buoyancy control while allowing the wing to inflate to its full capacity. The GCS is on the divers side of the wing, fully protected from being a snag point.
Can I wear a weight belt with my TransPac?
Yes, however it is not ideal or necessary. Dive Rite offers 16lb and 321b ditchable weight systems that will attach directly to your TransPac.
*Dive Rite also offers 4lb Travel Weight Pockets that can be mounted to your waist band or cam straps.
How do I weave a tank cam strap buckle?
Check out Dive Rite’s “How to Weave a Tank Cam Strap Buckle” video:
*Note: Weaving starts by feeding the webbing up through the backside of slot 1.
Which of Dive Rite's lights can be used on a handheld or canister light?
The HP50 is Dive Rite’s high powered, modular lighting system that can transform from a compact handheld to a multi-hour technical canister light.
What size cylinders will 8-inch tank bands fit on?
They will work with US-standard AL100, LP95, LP104, HP119, LP120, HP130 and all E8/X8 tanks and European-standard 15L and 18L tanks (203 mm).
What size cylinders will 7.25-inch tank bands fit on?
They will work with US-standard AL80, LP85, HP80, and HP100, HP120 and all E7/X7 and European-standard tanks with 8.5 inch (216 mm) center to center spacing.
Can I use loop bungees or ring bungees on Dive Rite's sidemount systems?
All of Dive Rite’s sidemount systems come with the Adjustable Bungee System which allows user to choose between Loop Bungees, Ring Bungees, or Independent Bungees. Read more about different bungee styles here.
How do I attach weight to my Nomad XT?
The Nomad XT has a optional Weight Plate that attaches to the back of the Nomad XT. The Weight Plate is attached using the grommets on the backplate and the included stainless steel assembly screws.
*The Nomad Weight Plate can hold up to 16 lbs (7.25 kg) total weight capacity in four separate pockets.
How do I add weight to the 2nd generation Nomad LS?
The 2nd Generation Nomad LS has a built in weight system using the 2″ crotch strap which continues up the back to add support. Block weights can be directly attached, while bag weights can be added using a Travel Weight Pocket.
